Cleansing Essentials Set
The Cleansing Essentials Set provides you with both our Oil Cleanser and Enzyme Exfoliating Powder to forever change how you cleanse your skin.
Unlike other oil-based cleansers, our Oil Cleanser uses two special botanical-based fatty acids that, when in contact with water, create a mild cleansing action to leave the skin feeling soft, cleansed, and not greasy.
Made with naturally occurring enzymes to gently exfoliate your skin, our Enzyme Exfoliating Powder will leave your skin feeling smooth and renewed. Rather than using microbeads or acids, our exfoliator harnesses the activity of natural enzymes to help gently break down dead skin cells and excess oils to boost turnover.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@shopskincaremd.com. If your return is accepted, only then should you send your item back. Shipping charges on a return are the responsibility of the customer. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@shopskincaremd.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products)which have been opened/unsealed . We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
