The AlphaRet Collection
Elevate your skincare routine with The AlphaRet Collection by skinbetter science, a revolutionary kit designed for comprehensive skin rejuvenation from head to toe. This collection features our proprietary AlphaRet Technology, an innovative retinoid formulation that delivers all the visible benefits of retinoids—reducing the appearance of lines and wrinkles, and improving skin texture—without the irritation commonly associated with traditional retinol.
Why You’ll Love It: This collection features our proprietary AlphaRet Technology, an innovative retinoid formulation that delivers all the visible benefits of retinoids—reducing the appearance of lines and wrinkles, and improving overall skin texture—without the common irritation associated with traditional retinol. See visible improvements in as little as 4 weeks.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@shopskincaremd.com. If your return is accepted, only then should you send your item back. Shipping charges on a return are the responsibility of the customer. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@shopskincaremd.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products)which have been opened/unsealed . We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
